Terms of Service

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Terms of Service

These terms govern your use of Geliana Timetables and related services. Please read them carefully as they contain important information about your rights and obligations.

Effective Date: January 1, 2025 •Last Updated: December 2024 •Version: 2.0

Overview

Welcome to Geliana Timetables! These Terms of Service ("Terms") constitute a legally binding agreement between you and Geliana Technologies Ltd. ("Geliana," "we," "us," or "our") regarding your use of our timetabling software, cloud services, and related offerings.

Important Notice

By accessing or using Geliana Timetables, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access or use our services.

Acceptance of Terms

1.1 Agreement to Terms

By creating an account, downloading our software, or using any of our services, you acknowledge that:

  • You have read and understood these Terms
  • You agree to be legally bound by these Terms
  • You have the legal capacity to enter into this agreement
  • You are at least 18 years old or have parental consent

1.2 Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through our service. Continued use of our services after such modifications constitutes acceptance of the updated Terms.

Our Services

Geliana Timetables (Free)

  • • Desktop timetabling software
  • • AI-powered schedule generation
  • • Local data storage
  • • Export capabilities
  • • Community support

Geliana Cloud (Premium)

  • • Cloud storage and synchronization
  • • Real-time collaboration
  • • Advanced permissions
  • • API access
  • • Priority support

2.1 Service Availability

We strive to maintain 99.9% uptime for our cloud services. However, we do not guarantee uninterrupted access and may perform maintenance that temporarily affects service availability.

Beta Services: Some features may be offered in beta. These are provided "as-is" and may be modified or discontinued without notice.

User Accounts

3.1 Account Creation

To access certain features, you must create an account. You agree to:

  • • Provide accurate and complete information
  • • Maintain the security of your account credentials
  • • Notify us immediately of any unauthorized access
  • • Accept responsibility for all activities under your account

3.2 Account Types

Individual Accounts

For personal use and small schools

Organization Accounts

For institutions with multiple users

Acceptable Use Policy

4.1 Permitted Uses

  • ✅ Creating timetables for educational institutions
  • ✅ Collaborating with authorized team members
  • ✅ Exporting data for legitimate business purposes
  • ✅ Using our API within rate limits

4.2 Prohibited Activities

  • ❌ Reverse engineering or attempting to extract source code
  • ❌ Using the service for illegal or unauthorized purposes
  • ❌ Attempting to gain unauthorized access to our systems
  • ❌ Distributing malware or harmful content
  • ❌ Violating intellectual property rights
  • ❌ Reselling or redistributing our services without permission

Payment Terms

5.1 Subscription Plans

Free

$0

Forever

Cloud

$29

Per month

Enterprise

$99

Per month

All prices are in USD and exclude applicable taxes. Subscriptions automatically renew unless cancelled before the renewal date.

5.2 Payment Processing

  • • Payments are processed securely through Stripe
  • • We do not store your payment information
  • • Refunds are available within 30 days of purchase
  • • Failed payments may result in service suspension

Intellectual Property

6.1 Our Rights

Geliana Timetables, including all software, algorithms, designs, and documentation, is protected by copyright, trademark, and other intellectual property laws. We retain all rights, title, and interest in our services.

You are granted a limited, non-exclusive, non-transferable license to use our services in accordance with these Terms.

6.2 Your Content

You retain ownership of all timetable data, school information, and other content you create using our services. However, you grant us a license to:

  • • Store and process your data to provide our services
  • • Create backups and ensure data security
  • • Analyze usage patterns to improve our services (anonymized)

Privacy & Data Protection

Your privacy is important to us. Our data practices are governed by our Privacy Policy, which is incorporated into these Terms by reference.

We Protect:

  • • Personal information
  • • School data
  • • Usage analytics
  • • Communication records

We Comply With:

  • • GDPR (European Union)
  • • Kenya Data Protection Act
  • • CCPA (California)
  • • FERPA (Educational Records)

Limitation of Liability

Important Legal Notice

Please read this section carefully as it limits our liability to you.

8.1 Service Disclaimer: Our services are provided "as-is" without warranties of any kind. We do not guarantee that our services will be error-free or uninterrupted.

8.2 Limitation of Damages: To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

8.3 Maximum Liability: Our total liability to you for all claims shall not exceed the amount you paid us in the 12 months preceding the claim.

Termination

9.1 Termination by You

You may terminate your account at any time by:

  • • Cancelling your subscription through your account settings
  • • Contacting our support team
  • • Deleting your account (this action is irreversible)

9.2 Termination by Us

We may suspend or terminate your account if you:

  • • Violate these Terms of Service
  • • Engage in fraudulent or illegal activities
  • • Fail to pay subscription fees
  • • Abuse our services or support team

9.3 Data Retention

Upon termination, we will retain your data for 30 days to allow for account recovery. After this period, all data will be permanently deleted unless required by law to retain it longer.

Governing Law & Disputes

10.1 Applicable Law

These Terms are governed by the laws of Kenya. Any disputes will be resolved in the courts of Nairobi, Kenya, unless otherwise required by applicable consumer protection laws.

10.2 Dispute Resolution

Before pursuing legal action, we encourage you to contact us to resolve any disputes. We're committed to finding fair solutions that work for everyone.

Friendly Resolution: Most issues can be resolved quickly through our support team. We're here to help!

Contact Information

Questions About These Terms?

If you have any questions about these Terms of Service, please don't hesitate to contact us:

Email

legal@geliana.com

Phone

+254 700 123 456

Address

Geliana Technologies Ltd.
Nairobi, Kenya

Website

www.geliana.com

Response Time: We typically respond to legal inquiries within 2-3 business days. For urgent matters, please mark your email as "URGENT" in the subject line.

Thank You for Using Geliana!

We're committed to providing excellent service while protecting your rights and privacy. These terms help us maintain a safe, reliable platform for all users.

Version 2.0Effective January 1, 2025Last Updated December 2024